Retail Sales Associate - 690

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The Parttime Retail Sales Associate and Parttime Retail Sales Lead / Keyholder will be the face of the Hallmark brand to our external customers. This is a posting for both the Retail Sales Associate & Retail Sales Lead / Keyholder positions. Apply if you are interested in either role. Your level will be determined based on skills, experiences, and business need.


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Hallmark is always accepting applications for qualified candidates for our Sales Associate and Sales Lead / Keyholder roles. If your background is a good fit we will contact you for interviews as we have openings in the store.


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If you‚€™re looking for a fast-paced, challenging and collaborative work environment at a company dedicated to being one of the world‚€™s most recognized and trusted brands, then this job is for you! This is a great opportunity for a talented individual to join Hallmark Retail ‚€“ Corporate Stores. The mission of the Hallmark Corporate Stores is to bring the Hallmark image to life in a world-class specialty retail environment.


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ABOUT THE PARTTIME SALES ASSOCIATE:


The Sales Associate (SAI) is responsible for providing exemplary selling and customer service that is designed to improve the productivity and profitability of the store. The Sales Associate provides the customer with product recommendations and solutions by working proactively with them, and serves as a role model of best practice retail execution. The overall focus is on sales and service at all times. Stocking products, housekeeping and assisting with stockroom duties are accomplished as identified or assigned. The incumbent works closely with the corporate store team and reports directly to the Store Manager (SM).


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DAILY DUTIES



  • Participating in the processing of shipments, replenishment of the sales floor, and additional operational tasks based on the needs of the business.

  • Performing all housekeeping duties regularly.

  • Maintaining a thorough and on-going knowledge of Hallmark Gold Crown products, services, systems and store operations through various sales associate training programs, initiatives and store development programs.

  • Upholding all company policies and practices, including but not limited to, store operation procedures.

  • Demonstrating values and behaviors consistent with our culture.


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ABOUT THE PARTTIME SALES LEAD /KEYHOLDER:


The Sales Lead / Key Holder (SAII) is responsible for providing exemplary selling and customer service that is designed to improve the productivity and profitability of the store. The Sales Lead provides the customer with product recommendations and solutions by working proactively with them, and serves as a role model of best practice retail execution. The overall focus is on sales and service at all times.


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S/he has an added leadership role within the store by modeling and coaching selling skills, sharing product knowledge, communicating goals, communicating daily priorities, reading and communicating store and corporate communications, and managing daily tasks and responsibilities while adjusting to the needs to the business. Inventory management procedures, conducting product sets, stocking products, housekeeping and assisting with stockroom duties are accomplished as needed. The incumbent works closely with the corporate store team and reports directly to the Store Manager (SM). ¬ ¬ ¬ ¬ ¬ ¬ 


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DAILY DUTIES



  • Directing staff and supplying information to sales associates when the Store Manager supervisor is not available. Giving direction and feedback to the team during assigned times.

  • Participating in, and leading others in, the processing of shipments, replenishment of the sales floor, and additional operational tasks based on the needs of the business.

  • Conducting POSR audits and other inventory management procedures.

  • Performing all housekeeping duties regularly.

  • Maintaining a thorough and on-going knowledge of Hallmark Gold Crown products, services, systems and store operations through various sales associate training programs, initiatives and store development programs.

  • Upholding all company policies and practices, including but not limited to, store operation procedures.


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JOB REQUIREMENTS


BASIC QUALIFICATIONS (MUST HAVE TO BE CONSIDERED):



  • Must be at least 16 years of age with appropriate work permit as required.

  • Ability to work a flexible schedule that meets the needs of the business, including, the day before and after major holidays, evenings and weekends. This includes availability to work opening and closing shifts.

  • Ability to continuously stand/walk; frequently push/pull; occasionally bend/stoop/crawl/reach above shoulders/kneel; climb a ladder, and carry up to 40 pounds; i.e., fixture parts and cartons.


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PREFERRED QUALIFICATIONS (IDEAL CANDIDATE WILL HAVE):



  • To be considered for an SAII role you must meet the following: 18+ years of age with appropriate work permit as required. 1+ year‚€™s previous experience in retail, sales or customer service OR 6+ months experience in a Hallmark Corporate Store. Available to open and close the store a minimum of 3 times per week and 2 weekend shifts per month.



  • High school diploma / GED or above.

  • 1+ years of previous experience in retail, sales or customer service for SAI and 2+ year‚€™s previous experience in retail, sales or customer service for SAII.

  • Ability to demonstrate strong customer-focused engagement on and off the sales floor.

  • Demonstrated success working as a member of a team.

  • Ability to receive feedback and take action when appropriate.

  • Strong sense of urgency, flexibility and willingness to adapt to change.

  • Desire and ability to learn the business.

  • Proficiency and comfort using a computer and other technology.


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To be considered an applicant for this position you must show how you meet the basic qualifications of the job in a resume or document you upload, or by completing the work experience and education application fields.¬  Accepted file types are Microsoft Word (DOC or DOCX), PDF, HTML, or TXT.¬  Individual file size attachment limit is 10 MB.


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In compliance with the Immigration Reform and Control Act of 1986, Hallmark Cards, Inc. and its subsidiary companies will hire only individuals lawfully authorized to work in the United States. Hallmark does not generally provide sponsorship for employment. Employment by Hallmark is contingent upon the signing of the Employment Agreement, signing of an agreement to arbitrate in connection with the Hallmark Dispute Resolution Program, completing Form I-9 Employment Eligibility Verification, passing the urinalysis drug screen, education verification and satisfactory reference and background checks.


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Hallmark is an equal opportunity employer. ¬ All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, pregnancy, national origin, physical or mental disability, genetics, sexual orientation, gender identity, veteran status, or any other legally-protected status. ¬ Principals only please.




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